AI & Automation
AI Agents & Automation
Software that does the busywork, so your team does not have to.
Preview copy. Case studies for this service are coming soon.
AI agents and automation are software that handles repetitive work, such as reminders, visitor questions, lead follow-up and form processing, across the tools you already use. Altangle designs small, observable agents with guardrails in mind: answers drawn from approved information, and a person approving what matters.
Overview
How we approach it
We design automations for the repetitive work around your service: appointment reminders, visitor questions, lead follow-up, form processing and weekly reports. We aim to keep each automation small, observable and easy to switch off.
We design agents to answer from information you have published or approved, to pass anything uncertain, sensitive or high-value to a person, and to log every action.
Deliverables
What you receive
- Automation map and recommendations
- Working agent or workflow in your tools
- Guardrails: approvals, access limits and audit log
- Monitoring and error alerts
- Runbook and training for your team
Process
From first call to launch.
Map
We list the tasks your team repeats, measure how long they take and pick the one or two with the clearest payoff.
Prototype
A working agent or workflow on a small slice of real data, so you can judge quality before committing further.
Guard
Approval steps, access limits, audit logs, rate limits and fallbacks are added and tested, including how it fails.
Run and review
Deployment, monitoring and a regular review of conversations and errors so the agent improves over time.
Tech stack
Tools we build with
- WhatsApp Business API
- Google Sheets and Forms
- CRM integrations
- Payment gateways
- Large language models
- Webhooks and scheduled jobs
Use cases
Where it fits
- Appointment and follow-up reminders over WhatsApp
- Visitor FAQ and ticketing assistants for heritage sites, grounded in published information
- Lead qualification and CRM sync
- Document, form and receipt processing
- Automated weekly reporting
Highlights
Reminder, FAQ and lead-qualification agents
Document and form processing
Human approval, audit logs and fallbacks
FAQ
Frequently asked questions
What is AI Agents & Automation?
Altangle's approach to AI agents and automation includes an automation map, a working agent or workflow in your tools, and guardrails such as approvals, access limits and an audit log. It also covers monitoring with error alerts, plus a runbook and training for your team.
What does AI agents and automation include?
It includes an automation map and recommendations, a working agent or workflow in your tools, guardrails such as approvals, access limits and an audit log, monitoring with error alerts, and a runbook with training for your team.
Who are AI agents and automation for?
They suit teams that repeat the same tasks: appointment reminders, visitor questions, lead follow-up, form processing and weekly reports. We design agents for settings such as heritage sites and clinics so that common questions are answered from information the organisation has approved.
How does Altangle work with you on automation?
We map the tasks your team repeats and pick the one or two with the clearest payoff. We prototype on a small slice of real data, add guardrails such as approvals and audit logs, then deploy and plan regular reviews of conversations and errors.